Re: Web Survey or CRM Survey Suite comparison for contacting customers

Hello,

for the CRM Survey please refer to the sap.help:

Survey Tool - SAP Library

Additionally there is some useful information available in the SCN wiki:

Survey Processing in CRM Marketing - CRM - SCN Wiki

For Web Survey I found the following information in the sap.help:

Web Survey - SAP Library

I'm however not sure if this is fully integrated in the CRM environment.

regards,

Johannes