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Usability Testing : My #1 "Value-Add" at ASUG Annual Conference & SAPPHIRE

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There are dozens of reasons to go to ASUG Annual Conference & SAPPHIRE every year -SAP Education, Networking, Best-Practices and "Real World" SAP Customer Stories and Lessons Learned can easily fill your day...BUT my #1 "Value-Add" every year is to carve-out some time to take part in SAP Usability Testing sessions.

 

It is a great opportunity to get "Hands-On" with Future-Releases of SAP Products, and help guide the User Experience of SAP tools.

 

SAP Usability Testing sessions run for 60-minutes, and need to be booked in Advance, as you need to sign some non-disclosure and feedback documents.

 

You are partnered-up with another Customer/Client of SAP and walked through some different scripted-scenarios (eg. Enter a Travel Approval Request, Run a Report for your Division, etc) based on the Module that you are looking at. There are a couple of SAP staff with you - and they are also recording your Mouse-Clicks, Screen-Captures and everything you say as you walk-through the process.

 

This Feedback process is REAL - and it actually works to improve future SAP tools. Suggestions that we made about SAP Business Object Central Management Console in 2011, became the SAP BOBJ BI 4.1 System Configuration Wizard in 2013.

 

Sometimes there are "follow-up" calls (or web sessions) after the Conference where the team will show you how the processes have been changed since your SAP Usability Testing session.

 

The Full-List of SAP Usability Testing sessions in Orlando is listed below...Sign-up Early as Spaces are LIMITED.

 

Topic Overview:


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