Philippe, note that you attached your self to a Discussion who's title is:
"Re-installing Crystal Reports 2011 Upgrade"
Not:
"I am trying to install SP for Dashboard 4.0"
It is always advisable to post your query to the correct SCN Space. In your case that would be:
SAP BusinessObjects Dashboards
If you require phone support, that is available here:
Crystal Single Case Technical Support - SAP Business Objects US Online Store | SAP Online Store
- Ludek
Message was edited by: Ludek Uher