Good day Silky,
I would like to ask if you mean the 'control automation' within local control? In my tests in PC10.0 I've made this into semi-automated, but the control tester is stil unable to review the item in his work inbox.
The work items still enter the work inbox with the status of submitted and control owners automatically have the ability to remediate or void the issue.
Thank you.
Best Regards,
Raphael R. R. Ramos