Hi Cihangir,
I guess this issue is caused by incompatible between 32bit application [BOXI 3.1]and 64bit Operating System.
You can resolve this issue by "Performance Logs & Alerts" to automatic and starting.
Checkout the steps below for starting "Performance Logs & Alerts":
http://computerstepbystep.com/performance_logs_&_alerts_service.html
Good Luck!!!
Regards,
Mahesh Chaudhari