Hi all,
Hope to get some clarifications and identify differences between Master Data and Configuration data in CRM. In this scope in CRM we use catalog code groups and codes for ticketing systems. The code groups and codes are defined in SPRO (IMG) once and are consumed in catalog schema’s at client level. Some of us references these category code groups and codes in SPRO as Master Data, cause it is shared across modules and does not change so frequently. However I was recently corrected by my manger that since this set of data is transportable it cannot be Master Data, and are configuration data. I was asked to check with SAP and find out the proper/correct usage of this terminology in this scope. What is the proper/correct term to describe this data; is it configuration data or master data and what are the determination and differences between the two.
The answer will help us with proper documentation. Thanks in advance.
Best,
Michael Sh